Product support
AI analysis results, saved deals and scenarios, account access, billing on your plan, or anything that’s blocking you in the product.
Contact HeraclesIQ
Reach us for product questions, help using the AI analysis tools, partnerships and business inquiries, or feedback on what we should build next.
Email us
Best for product support, general questions, partnership inquiries, and feature feedback. We read every message and typically respond within 1–2 business days.
Who we are
HeraclesIQ is a product of DEJ Technologies LLC, a Florida-based company building software for small landlords and rental investors.
This page is for business and product contact — not a substitute for legal, tax, or investment advice.
How can we help?
Use the same email for all topics below; a short subject line helps us route your note.
General questions
How features work, what’s on Starter vs Pro, or how HeraclesIQ fits your workflow before you commit.
Partnerships & business
Media, integrations, co-marketing, or other business conversations — we’ll point you to the right person.
Feedback & requests
Feature requests, rough edges you’ve hit, or ideas that would make the product more useful for landlords like you.
Quick answers
- How do I get support?
- Email info@heraclesiq.com from the address you use with HeraclesIQ, and describe what you were doing and what went wrong.
- Do you offer custom onboarding?
- We don’t run a formal onboarding program today. If you’re evaluating Pro for a team or portfolio, say so in your email and we’ll see how we can help.
- Where should I send partnership questions?
- The same inbox — use “Partnership” in the subject line so we can prioritize it.
- Can I request features or report issues?
- Yes. We welcome clear, specific feedback; it directly informs what we build next.
Keep exploring
You don’t need to wait for a reply to try the product.